MOL2003-1 - Microsoft Outlook 2003 Introduction
This Introduction to MicrosoftOutlook training class includes an overview of Menus and Toolbars, Help, Sending and Receiving Mail, Mail Attachments, Printing Mail, Forwarding, Sorting and Viewing the Inbox, Folders, Appointments, Events, Calendar Views, Meetings and Meeting Requests, Contacts, Tasks, Journal Entries, Notes, and more.
"I started this class with no understanding of Outlook. I now have a good understanding and think I will be able to use it. [The instructor] did a very good job,he was always upbeat.." -- Gary S. from San Diego, CA
"[I learnied] the capabilities of Outlook. Very good. [The instructor] was enthusiastic and knowledgeable.." -- Mike I. from San Diego, CA
Getting started
The program window
Outlook Today
Getting help
E-mail
E-mail accounts
E-mail messages
Handling messages
E-mail management
Managing e-mail
Printing messages
Address books
Contact management
Managing contacts
Categories
Tasks
Working with tasks
Managing tasks
Appointments and events
Creating and sending appointments
Categorizing appointments
Modifying appointments
Working with events
Meeting requests and responses
Working with meeting requests
Responding to meeting requests
Handling meeting responses
Microsoft NetMeeting
Customizing Outlook
Personal folders
Organizing folders
Signatures
Voting buttons
Interacting with the Internet
Instant Messaging
Sending and receiving instant messages
Microsoft Office Specialist exam objectives map
Comprehensive exam objectives