WXPSOSU - Microsoft Windows XP: Supporting Operating System Users
| Categories |
Operating Systems Training, Microsoft Windows Training, Certification Training |
| Duration |
3 days (21 hours) |
| Pre-requisites |
To ensure your success, we recommend that you have basic experience with a Microsoft Windows operating system, such as Microsoft Windows XP, Microsoft Office applications and Microsoft Windows accessories, including Internet Explorer, and command-line system-management utilities.
We also recommend that you have a basic understanding of core operating system technologies, including installation and configuration, hardware components and their functions, major desktop components and interfaces and their functions, TCP/IP settings, and technologies for establishing Internet connectivity.
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| Courseware |
WXPSOSU-TL-01 (348 pages) |
| Price |
$885 |
| Notes |
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This course prepares students for Microsoft Certified Desktop Support Technician (MCDST) exam 70-271. Students will learn how to install the Windows XP operating system, manage users and the Windows environment, and troubleshoot and optimize system performance. The manual is designed for quick scanning in the classroom and filled with interactive exercises that help ensure student success. Comes with MeasureUp exam prep software.
Installing the operating system
Installation planning
Windows XP upgrades
Clean installations
Unattended installations
Installation troubleshooting
Troubleshooting system startup and user logons
The Windows XP Boot Process
User logons
Managing users and the Windows environment
User and group management
User profile management
User environment customization
Data protection
Configuring and troubleshooting security policy
Local security policy
Group Policy
Configuring and troubleshooting devices
Storage devices
Input/output devices
Power Management
Optimizing performance
Performance monitoring
Performance optimization
Managing access to shared resources
NTFS permissions
Resource sharing
Configuring and troubleshooting printing
Print management
Print troubleshooting
Troubleshooting TCP/IP
TCP/IP networking
TCP/IP troubleshooting
Configuring remote connections
Remote access
Internet Explorer and remote tools