Course Info

MS2272 - Implementing and Supporting Microsoft Windows XP Professional

Categories Microsoft Certification Training, Microsoft Windows Training, MCSE Training, MCSA Training, MCSE+Security Training

Duration 5 days (35 hours)

Pre-requisites
APLUS1 - A+ Computer Service Technician and NETPLUS1 - Network+ Professional, or equivalent knowledge.

Courseware MS2272-MS (300 pages)

Price $1975

Notes
This course covers topics students need to know to prepare for the following Microsoft Certified Professional exam:
Exam 70-270: Installing, Configuring, and Administering Microsoft Windows XP Professional (MCSE, MCSE 2003, MCSA and MCSA 2003 core)

The purpose of this course is to address the implementation and desktop support needs of customers that are planning to deploy and support Microsoft Windows® XP Professional in a variety of stand-alone and network operating system environments. It provides in-depth, hands-on training for Information Technology (IT) professionals responsible for the planning, implementation, management, and support of Windows XP Professional. After taking this course, students will be able to install Windows XP Professional and upgrade to Windows XP Professional; automate an installation of Windows XP Professional by using answer files and Uniqueness Database Files (UDFs), or by using the Microsoft Windows 2000 System Preparation Tool; configure and manage hardware on a computer running Windows XP Professional; manage disks; configure and manage file systems; troubleshoot the boot process and other system issues; configure the desktop environment, and use profiles to control desktop customization; configure and support Transmission Control Protocol/Internet Protocol (TCP/IP); configure Windows XP Professional to operate on Windows networks; support remote users; configure Windows XP Professional for mobile computing and monitor resources and performance.

"[The instructor was] OUTSTANDING!! Great mentor.." -- Dave S. from San Diego, CA

"[The instructor was] a very competent individual who was well prepared for the task at hand.." -- Stacy T. from San Diego, CA

Module 1: Installing Microsoft Windows XP Professional
      Planning an Installation of Microsoft Windows XP Professional
      Installing Windows XP Professional from a Product CD
      Installing Windows XP Professional over a Network
      Upgrading to Microsoft Windows XP Professional.
      Transferring User Settings by Using the USMT
      Activating Windows XP Professional
      Troubleshooting Failed Installations
Module 2: Automating an Installation of Microsoft Windows XP Professional
      Introduction to Automating an Installation of Windows XP Professional
      Creating Answer Files
      Creating a Uniqueness Database File
      How Setup Uses Answer Files and UDFs
      Performing an Automated Installation of Windows XP Professional
      Introduction to Creating and Deploying an Image
      Preparing a Reference Computer
      Creating, Testing, and Deploying an Image
      Remote Installation Services
Module 3: Configuring Hardware on a Computer Running Microsoft Windows XP Professional
      Installing and Configuring Hardware Devices
      Working with Drivers
      Troubleshooting Hardware Devices
Module 4: Managing Disks
      Working with Disk Management
      Working with Basic Disks
      Working with Dynamic Disks
      Preparing Disks When Upgrading to Windows XP Professional
      Managing Disks
      Defragmenting Volumes
Module 5: Configuring and Managing File Systems
      Working with File Systems
      Managing Data Compression
      Securing Data by Using EFS
Module 6: Troubleshooting the Boot Process and Other System Issues
      Examining the Windows XP Professional Boot Process
      Controlling System Settings During the Boot Process
      Changing Startup Behavior Using the Boot.ini File
      Using Advanced Boot Options to Troubleshoot Startup Problems
      Using the Recovery Console to Start the Computer
      Restoring a Computer to a Previous State
Module 7: Configuring the Desktop Environment
      Configuring User Desktop Settings
      Customizing the Desktop Environment
      Configuring System Settings
      Understanding How User Profiles and Group Policy Affect Desktop Customization
      Using Remote Assistance
Module 8: Configuring TCP/IP Addressing and Name Resolution
      Configuring IP Addresses
      Troubleshooting IP Addresses
      Determining TCP/IP Name Resolution Methods
      Configuring a DNS and WINS Client
      Connecting to a Remote Host
Module 9: Configuring Microsoft Windows XP Professional to Operate in Microsoft Windows Networks
      Examining Workgroups and User Accounts
      Creating and Authenticating Local User Accounts
      Configuring Local Security
      Configuring Logon Options in a Workgroup
      Configuring Networking Options in a Workgroup
      Joining a Domain
      Operating in a Domain
Module 10: Supporting Remote Users
      Establishing Remote Access Connections
      Connecting to Virtual Private Networks
      Configuring Inbound Connections
      Configuring Authentication Protocols and Encryption
      Using Remote Desktop
      Storing User Names and Passwords to Facilitate Remote Connections
Module 11: Configuring Microsoft Windows XP for Mobile Computing
      Configuring Hardware for Mobile Computing
      Configuring Power Management Options for Mobile Computing
      Making Files, Folders, and Web Pages Available for Offline Use
Module 12: Monitoring Resources and Performance
      Determining System Information
      Using Task Manager to Monitor System Performance
      Using Performance and Maintenance Tools to Improve Performance
      Monitoring Event Logs
      Configuring Program Compatibility